Cancellation & Refund Policy

At Tejas Online Book, we are committed to providing a fair and transparent policy regarding cancellations and refunds. Please read the following guidelines carefully to understand our policy.

1. Cancellations

Once you have made a payment or entered a game on our platform, cancellations are generally not allowed. However, under certain exceptional circumstances, cancellations may be considered at the sole discretion of Tejas Online Book. Requests for cancellations must be made immediately by contacting our support team.

Cancellation requests will be evaluated on a case-by-case basis, and if approved, any processing fees or charges may be deducted from the refund amount.

2. Refunds

Refunds may be granted in the following scenarios:

• If a game or event is canceled by us due to technical issues, regulatory changes, or other unforeseen circumstances.
• If there was an error in processing your payment and no participation was granted in the respective game or event.
• For duplicate transactions or accidental payments (upon verification).

Refunds will not be provided for:

• Voluntary cancellation of participation after entering a game or event.
• Losses incurred in fantasy sports games, as these are based on skill and chance.
• Violation of terms and conditions leading to suspension or termination of your account.

3. Refund Process

If a refund is deemed valid under our policy, it will be processed within 7-10 business days. Refunds will be credited back to the original payment method used during the transaction. Please note that it may take additional time for the refund to reflect in your account depending on your bank or payment provider.

4. Contact Us

If you have any questions or concerns about our Cancellation and Refund Policy, or if you believe you are entitled to a refund, please contact us at:

Tejas Online Book
Rajasthan
Email: support@tejasonlinebooks.com
Phone: +919876543210